Why Choose Us for Your IT Support?
Digicube offers IT support for SMEs with or without IT departments. If you have an in-house IT manager, Digicube offers 2nd or 3rd in line assistance.
- We are accountable – we acknowledge that we are accountable for the overall performance of your IT network
- We offer Transparency – a transparent service desk, pricing and transparent service contracts
- We offer Value for Money – we provide the best value small business IT support service in London
- We do not tie you into Long-Term Contracts – transparent ‘rolling’ IT service contracts
- We build Long-Term Relationships – achieved through delivering a consistently high level of service
- We employ Clever People – a high quality service can only be delivered by high caliber staff
- We recognise that Knowledge is Power – maintaining a key understanding of the latest technologies
- We invest in Staff Training – we invest heavily in staff training in order to sustain our high service levels
- We don’t like Call Logging – we don’t use automated phone systems
- We are Punctual – we guarantee that work will commence on all IT issues within the agreed SLA
- We are Pro-active – providing a truly ‘Pro-active’ IT support service through pro-active server monitoring
Dedicated IT Helpdesk