As a business, if you’re still relying on a traditional Private Branch Exchange (PBX) you are limiting your telephony capabilities, and at a cost.
Hosted telephony is an effective telephone systems that sits entirely in the cloud, rather than you offices. Users access the system through standard IP phones, from anywhere they are working, all they need is a broadband connection.
PBX systems require a lot of maintenance and expensive monthly fees, which is why your business should be running on a tailored hosted telephony package. Not only will you gain access to low-cost IP calling, hosted systems offer a range of sophisticated call management. We’re even able to integrated mobile phones and other devices if you need to.
The most important benefit of having a hosted telephony system is the huge levels of control you have access to. You’re able to manage and maintain an entire organisation’s communications all through one easy to use portal. Even if your business has multiple sites across multiple countries, all you need is an internet connection and you’re good to go.
Hosted telephone is great for businesses with remote/mobile workers, plus there’s no up-front spend on hardware or maintenance.
The benefits of a hosted telephone system over a PBX